makes the service of extensive

Tourists are a guest, who enjoy the local culture, custom to guest mentality self-effacing understanding. Management department concerned should make great efforts to improve the service quality and resolutely combat tourism fraud infringe upon tourists rights behavior


Since entering in February, Hong Kong, Taiwan and Macao ensued mainland tourists with local tour guide disputes, and three incidents are fighting behavior, moved the local police law organ. These disputes the ins and outs of local police, courts and prosecutors have or will give ica, but the dovetailing happened, not as bad examples influence "it takes two to tango" have been ignored. Citizens outbound tourist destination occurred three successive similar unhappy incident, worth ponder the parties.

Resident travel especially outbound, is the development of economy and society in the process of achievement, tourism manners should reflect modern civilization. No matter to guide, pick service how discontent, even back 10,000 steps speak because covet petty gain on the "zero cost" "negative membership fee" when, even accidentally met "black guide" and "evil guiding", tourists shall, through the legal channels and program right maintenance, can complain, can call the police, or according to the competent department of tourism of repeated hints, from collect invoice to use mobile phones photos, sound recording, video recording, etc, to "preserve evidence, afterwards accounts" purpose, can never buy legal system to disregard, make bullheadedness pounces, play, a bidding war, our journey into the "fisticuffs." Facts have shown that the fist to rights, can backfire. Logically, move fist of that a moment, the parties have put themselves in illegal and unreasonable situation, and how to talk about rights?

Tourism is a kind of consumer behavior, involving supply chain aspect. Especially in our country tourism explosive growth, existing national unbalanced supply and demand, quality is not high, tourism service level for further improvement. As our country exit tour important destination, Hong Kong, Macao and Taiwan regions faced the large mainland passenger flow remains the same, supplies and services bottleneck. These questions are objective existence, need to coordinate departments concerned increase efforts, also need to tourists and their followers had to understand each other, in tolerance of win-win cooperation. Tourists are a guest, who enjoy the local culture, custom to guest mentality self-effacing understanding. Management department concerned should make great efforts to improve the service quality and resolutely combat tourism fraud infringe upon tourists rights behavior.